Abigail Rose aims to deliver your order within 5 days to you! If however you are in a rush for your order, maybe you would like it in time for a birthday, please do let me know and I can put a priority delivery on your order!

If for any reason I cannot send your jewellery within 5 working days, I will contact you immediately to let you know the expected waiting time. (Please note this is an extremely rare situation, so rare that is has never happened!!).

I use PayPal's Secure Payment Cart, you do not have to hold an account as debit and credit card payments can also be made.
I also accept cheques and postal orders through the post,with a valid Cheque Guarantee Card. Please use Contact Form for details of this service.

U.K. Orders with a value up to £25.00 are normally sent by first class recorded mail , which includes compensation up to £32.00 for loss or damage in transit. Orders with a value over £25.00 are sent by Special Delivery, which includes insurance up to £500 and next day delivery.

Goods are packaged carefully, but in the unlikely event that you receive anything damaged, please return within 10 days of receipt for replacement. In accordance with the Distance Selling Regulations, you may return any item (except custom-made) for any reason within 7 days of receiving it, provided that it has not been used and is returned in its original packaging. Please note that all postage costs will have to be borne by the customer except in the case of faulty goods. We also reserve the right to deduct 25p from the refund to cover the fee we have to pay to PayPal for the transaction.
Under no circumstances can earrings be returned unless faulty, due to hygiene regulations.